Kenya's Trusted Bulk SMS Provider Since 2013
We are Kenya's leading bulk SMS provider and CPaaS platform, connecting businesses across Africa with reliable, affordable messaging solutions. From startups to enterprises, we power communications for 10,000+ businesses with 99.9% uptime.
CAK Licensed
Direct Carrier Routes
24/7 Support
Our Story
About Celcom Africa
Celcom Africa is Kenya's leading bulk SMS provider and Communications Platform as a Service (CPaaS) company. Founded in 2013 in Nairobi, we've grown from a small startup to serving over 10,000 businesses across 54 African countries.
We specialize in enterprise-grade messaging solutions including Bulk SMS, A2P SMS Gateway API, USSD codes, WhatsApp Business API, and Bulk Email. Our platform processes millions of messages daily with industry-leading delivery rates and 99.9% uptime.
As a CAK-licensed telecommunications provider, we maintain direct connections with all major mobile network operators in Kenya (Safaricom, Airtel, Telkom) and across Africa. This ensures your messages are delivered quickly, reliably, and at competitive rates starting from just KES 0.25 per SMS.
Our Journey
2013
Founded in Nairobi, Kenya with a mission to make business messaging accessible and affordable across Africa.
2015
Expanded to East Africa, establishing direct carrier connections in Uganda, Tanzania, and Rwanda.
2016
Launched advanced SMS API platform, enabling developers to integrate messaging into their applications.
2019
Reached 5,000+ business clients. Introduced USSD services and WhatsApp Business API.
2022
Expanded coverage to 54 African countries. Launched Till/Paybill SMS integration for M-Pesa merchants.
2024
Serving 10,000+ businesses with 99.9% uptime. Recognized as a leading CPaaS provider in Africa.
What We Offer
Our Products & Services
Comprehensive communication solutions to help your business connect, engage, and grow.
Our Mission
To empower businesses across Africa with reliable, affordable, and innovative communication solutions. We strive to be the bridge that connects organizations with their customers, enabling growth, engagement, and success through world-class messaging technology.
Our Vision
To be Africa's most trusted and innovative CPaaS provider, recognized for exceptional service quality, cutting-edge technology, and customer-centric approach. We aim to continuously evolve with the changing communication landscape, empowering businesses to stay ahead.
Our Core Values
Excellence
We deliver exceptional quality in every message, every API call, and every customer interaction.
Reliability
Our 99.9% uptime guarantee ensures your business communications never miss a beat.
Innovation
We continuously invest in cutting-edge technology to keep you ahead of the curve.
Customer First
Your success is our success. We're committed to 24/7 support and partnership.
Integrity
We operate with transparency, honesty, and ethical standards in all dealings.
African Pride
Built in Kenya for Africa, we understand local markets and deliver global standards.
Industries
Industries We Serve
Trusted by businesses across diverse sectors in Kenya and Africa
Trust & Compliance
Certifications & Compliance
We adhere to the highest standards of regulatory compliance and data security
CAK Licensed
Communications Authority of Kenya
Data Protection
Kenya DPA Compliant
GDPR Ready
EU Data Standards
SSL Secured
256-bit Encryption
99.9% Uptime
SLA Guaranteed
24/7 Support
Always Available
Why Choose Us
Why Celcom Africa is Kenya's Preferred Bulk SMS Provider
With state-of-the-art SMS infrastructure, direct carrier connections, and 15+ years of experience, we help businesses across Africa communicate effectively. Here's what sets us apart as the leading bulk SMS provider in Kenya.
99.9% Delivery Rate
Our direct connections to Safaricom, Airtel, and Telkom ensure your messages reach recipients instantly. Real-time delivery reports and automatic retry mechanisms guarantee maximum deliverability.
Affordable Pricing
Bulk SMS from just KES 0.25 per message with volume discounts. No setup fees, no monthly minimums. Pay only for what you use with transparent pricing and no hidden charges.
Developer-Friendly API
RESTful API with comprehensive documentation, SDKs for PHP, Python, Node.js, and Java. Webhooks for real-time callbacks and easy integration with your existing systems.
24/7 Expert Support
Our Nairobi-based support team is available around the clock via phone, email, and live chat. Dedicated account managers for enterprise clients ensure personalized assistance.
Enterprise Security
CAK-licensed and compliant with Kenya's Data Protection Act. SSL encryption, secure API authentication, and robust data protection measures safeguard your communications.
Pan-African Coverage
Send messages to all 54 African countries with local routing for optimal delivery. Multi-network support including Safaricom, Airtel, MTN, Vodacom, and more across the continent.
Get Started for Free
50 free SMS credits • No credit card required
Trusted by Global Enterprises and African Leaders.
Join 10,000+ Businesses Using Our Bulk SMS Solutions
Customer Testimonials
See Why Clients Trust Our Bulk SMS Services
We have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.
Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!
Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.
Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!
Empower Your Business & Grow with Bulk SMS Marketing
Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy. Contact Our Team to learn more.
