Bulk SMS Service is a premium business SMS service offered by Celcom Africa to allow businesses communicate in an efficient and cost-effective manner whether for sending alerts, notifications, marketing campaigns or promotions and much more.
Use our Bulk SMS Gateway to send text SMS in large volumes whether transactional or promotional bulk SMS.
Choosing the right SMS service depends on your business needs. With Celcom Africa, you have the flexibility to pick what suits you best. That is why we offer you the flexibility to customize your communication strategy.
Whether you are sending alerts, running a promotion, or updating customers about their transactions, we have got you covered. Here are a few examples to help guide your decision on hosing the right type of bulk SMS:
Transactional SMS are messages sent to customers following a transaction. They provide information related to the transaction, such as order confirmations, delivery status updates, appointment reminders, or payment receipts. These messages are ideal for enhancing customer experience through:
{Company Name}:
“Hello {firstName}, Your order #98765 has been dispatched and is expected to
be delivered by
tomorrow. Thank you for choosing us.”
Promotional SMS are marketing messages that businesses send to prospective or existing customers to provide information about new product launches, special offers, discounts, or events. Use cases include:
{Company Name}:
“Limited Time Offer! Get 50% off on all items in our store today. Don’t miss out, offer
valid while stocks last!”
Alert messages are crucial in keeping users informed about important events or situations. For instance, a bank might send an alert message to its customers about a system maintenance schedule. Alert messages are ideal for:
{Company Name}:
“Dear customer, please note that our servers will be undergoing maintenance
updates from 2-4 PM today. We regret any inconvenience caused.”
Our portal is packed with attractive features and functionalities, to enhance your communication strategy.
Our platform provides an address book feature that allows you to keep your contacts organized and easily accessible whenever you need them. You can create groups for friends, clients, staff, and more!
With our message scheduling feature, you can plan your communications ahead of time. Just set the date and time, and your messages will be delivered exactly when you want them to be.
Our platform provides detailed delivery reports, giving you insights into the success of your messaging campaigns. You can use these insights to refine your communication strategy and improve your results.
Our multiple user mode feature allows several users to access the platform at the same time. This promotes teamwork and ensures efficient utilization of the platform.
Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy.
We have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.
Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!
Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.
Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!