Bulk SMS Service

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Bulk SMS Service is a premium business SMS service offered by Celcom Africa to allow businesses communicate in an efficient and cost-effective manner whether for sending alerts, notifications, marketing campaigns or promotions and much more.

Use our Bulk SMS Gateway to send text SMS in large volumes whether transactional or promotional bulk SMS.

Cheap Bulk SMS in Kenya

Which One to pick, From alerts and one-time authentications to promotional and transactional notifications?

Choosing the right SMS service depends on your business needs. With Celcom Africa, you have the flexibility to pick what suits you best. That is why we offer you the flexibility to customize your communication strategy.

Whether you are sending alerts, running a promotion, or updating customers about their transactions, we have got you covered. Here are a few examples to help guide your decision on hosing the right type of bulk SMS:

types of sms

1. Transactional SMS.

Transactional SMS are messages sent to customers following a transaction. They provide information related to the transaction, such as order confirmations, delivery status updates, appointment reminders, or payment receipts. These messages are ideal for enhancing customer experience through:

  • Automated payment information
  • Timely and regular updates about customers transactions.

{Company Name}:
“Hello {firstName}, Your order #98765 has been dispatched and is expected to be delivered by tomorrow. Thank you for choosing us.”

2. Promotional SMS.

Promotional SMS are marketing messages that businesses send to prospective or existing customers to provide information about new product launches, special offers, discounts, or events. Use cases include:

  • Increasing brand exposure.
  • Enhancing customer engagement.

{Company Name}:
“Limited Time Offer! Get 50% off on all items in our store today. Don’t miss out, offer valid while stocks last!”

3. Alert Messages.

Alert messages are crucial in keeping users informed about important events or situations. For instance, a bank might send an alert message to its customers about a system maintenance schedule. Alert messages are ideal for:

  • Delivering real-time information/notifications.

{Company Name}:
“Dear customer, please note that our servers will be undergoing maintenance updates from 2-4 PM today. We regret any inconvenience caused.”

What you get when you use our platform.

Our portal is packed with attractive features and functionalities, to enhance your communication strategy.

Contact Management
Contact Management

Our platform provides an address book feature that allows you to keep your contacts organized and easily accessible whenever you need them. You can create groups for friends, clients, staff, and more!

Message Scheduling
Message Scheduling

With our message scheduling feature, you can plan your communications ahead of time. Just set the date and time, and your messages will be delivered exactly when you want them to be.

Long Messages
Delivery Reports

Our platform provides detailed delivery reports, giving you insights into the success of your messaging campaigns. You can use these insights to refine your communication strategy and improve your results.

Multiple Account Users
Multiple User Mode

Our multiple user mode feature allows several users to access the platform at the same time. This promotes teamwork and ensures efficient utilization of the platform.

happy client
Empower Your Business & Grow with Bulk SMS Marketing

Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy.

Customer Testimonials

See Why Clients Trust Our Bulk SMS Services

We have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.

Username Investment
Reuben Kimani

Username Investment

Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!

Safe Boda
Chebet Millicent

Safe Boda

Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.

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Joseph Gitonga

Username Investment

Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!

Acemil Consultant
John Gakunyi

Acemil Consultant

F.A.Q

Frequently Asked Questions

Bulk SMS is the process of sending large volumes of SMS messages to multiple recipients simultaneously. It’s widely used for marketing, alerts, notifications, OTPs and promotional messages by businesses, NGOs, schools, and government agencies.

Bulk SMS services work through a web-based platform or API. You upload or type your message, add recipient numbers, and schedule or send instantly. The SMS gateway then routes the messages to mobile networks for delivery.

Bulk SMS is fast, cost-effective, direct, and boasts over 99% open rates. It's ideal for customer engagement, reminders, promotions, emergency alerts, and two-factor authentication.

  • Choose a reliable bulk SMS provider like Celcom Africa
  • Register an account.
  • Upload your contact list.
  • Create your message (ensure compliance with marketing laws).
  • Use a custom sender ID and send or schedule your campaign.

Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services, USSD codes & shortcodes, and Bulk Email and SMS Gateway across Africa with prices starting as low as KES.0.25

Yes, authorities can trace bulk SMS through sender ID registration, IP logs, and telecom records. However, recipient details are confidential unless a legal request is issued.

  • Sign up with a bulk SMS provider.
  • Create a campaign by composing your message.
  • Import contacts via CSV or paste them.
  • Use a custom sender ID (if allowed).
  • Send or schedule the message.

Some providers offer free trial credits or test messages. However, regular bulk SMS sending requires purchasing SMS credits or bundles. Try Clecom Africa Bulk SMS now!

Yes, many Kenyan providers allow custom sender IDs. This lets you brand your messages with names like “CELCOM” or “BANKALERT”. Sender ID registration is required through the provider and CAK (Communications Authority of Kenya).

Yes, many Kenyan providers allow custom sender IDs. This lets you brand your messages with names like “CELCOM” or “BANKALERT”. Sender ID registration is required through the provider and CAK (Communications Authority of Kenya).

Yes. Many platforms allow sending SMS globally. Rates vary per country. Ensure your provider supports international routing and that numbers are in the correct format (e.g., +44, +1). Use Celcom Africa API to send Bulk SMS to international numbers and experience quality!

Prices range from KES 0.25 to KES 1.5 per SMS, depending on the volume, route (promotional or transactional), and sender ID type. Discounted rates are available for higher volumes. Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services starting at KES 0.25-0.60

Celcom Africa is the best website and web application for sending Bulk SMS in Kenya and globally. Try our powerful API, which is easy to integrate and seamless!

Use a bulk SMS platform, import 1000 phone numbers, compose your message, and send. Ensure you have enough credits and that your sender ID is approved.

You can:

  • Use mobile apps provided by a reliable bulk SMS platform like Celcom Africa
  • Access a web portal through your phone browser.
  • Use Android SMS gateways with APIs for advanced users.

SMS refers to a single message sent from one person to another. Bulk SMS involves sending a single message to many people simultaneously using a dedicated platform.

  • Partner with a licensed Bulk SMS gateway.
  • Build or white-label a bulk SMS platform.
  • Apply for sender ID support.
  • Offer competitive pricing and excellent support.
  • Market your service locally and online.

  • Start by reselling SMS credits from a larger provider.
  • Set up a website with a billing system.
  • Offer API integration, customer support, and business tools.
  • Partner with SACCOs, schools, churches, and SMEs.

  • Apply through your bulk SMS provider.
  • Submit your business registration documents and preferred Sender name.
  • The provider forwards your request to MNOS
  • Approval may take 1–3 days.

Use a custom sender ID via a bulk SMS platform. The message appears with a name like “KRAKEN” or “CELCOM” instead of a number. Note: This requires prior approval.