Frequently Asked Questions


Bulk SMS is the process of sending large volumes of SMS messages to multiple recipients simultaneously. It's widely used for marketing, alerts, notifications, OTPs and promotional messages by businesses, NGOs, schools, and government agencies.

Bulk SMS services work through a web-based platform or API. You upload or type your message, add recipient numbers, and schedule or send instantly. The SMS gateway then routes the messages to mobile networks for delivery.

Bulk SMS is fast, cost-effective, direct, and boasts over 99% open rates. It's ideal for customer engagement, reminders, promotions, emergency alerts, and two-factor authentication.

Choose a reliable bulk SMS provider like Celcom Africa

  • Register an account.
  • Upload your contact list.
  • Create your message (ensure compliance with marketing laws).
  • Use a custom sender ID and send or schedule your campaign.

Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services, USSD codes & shortcodes, and Bulk Email and SMS Gateway across Africa with prices starting as low as KES.0.25

Yes, authorities can trace bulk SMS through sender ID registration, IP logs, and telecom records. However, recipient details are confidential unless a legal request is issued.

  • Sign up with a bulk SMS provider.
  • Create a campaign by composing your message.
  • Import contacts via CSV or paste them.
  • Use a custom sender ID (if allowed).
  • Send or schedule the message.

Some providers offer free trial credits or test messages. However, regular bulk SMS sending requires purchasing SMS credits or bundles. Try Clecom Africa Bulk SMS now!

Yes, many Kenyan providers allow custom sender IDs. This lets you brand your messages with names like "CELCOM" or "BANKALERT". Sender ID registration is required through the provider and CAK (Communications Authority of Kenya).

Yes. Many platforms allow sending SMS globally. Rates vary per country. Ensure your provider supports international routing and that numbers are in the correct format (e.g., +44, +1). Use Celcom Africa API to send Bulk SMS to international numbers and experience quality!

Prices range from KES 0.25 to KES 1.5 per SMS, depending on the volume, route (promotional or transactional), and sender ID type. Discounted rates are available for higher volumes. Celcom Africa is the best and cheapest Bulk SMS provider offering cheap bulk SMS services starting at KES 0.25-0.60

Celcom Africa is the best website and web application for sending Bulk SMS in Kenya and globally. Try our powerful API, which is easy to integrate and seamless!

Use a bulk SMS platform, import 1000 phone numbers, compose your message, and send. Ensure you have enough credits and that your sender ID is approved.

You can:

  • Use mobile apps provided by a reliable bulk SMS platform like Celcom Africa
  • Access a web portal through your phone browser.
  • Use Android SMS gateways with APIs for advanced users.

SMS refers to a single message sent from one person to another. Bulk SMS involves sending a single message to many people simultaneously using a dedicated platform.

  • Partner with a licensed Bulk SMS gateway.
  • Build or white-label a bulk SMS platform.
  • Apply for sender ID support.
  • Offer competitive pricing and excellent support.
  • Market your service locally and online.

  • Start by reselling SMS credits from a larger provider.
  • Set up a website with a billing system.
  • Offer API integration, customer support, and business tools.
  • Partner with SACCOs, schools, churches, and SMEs.

  • Apply through your bulk SMS provider.
  • Submit your business registration documents and preferred Sender name.
  • The provider forwards your request to MNOS
  • Approval may take 1–3 days.

Use a custom sender ID via a bulk SMS platform. The message appears with a name like "KRAKEN" or "CELCOM" instead of a number. Note: This requires prior approval.

Chat with us!