Streamline Your Courier and Logistics Operations with Reliable Bulk SMS Solutions in Kenya and East Africa
From dispatch confirmations to delivery updates and customer notifications, Celcom Africa's bulk SMS for courier and logistics services ensure seamless connectivity across Kenya's vast network. With a 98% open rate, outpacing email by far, our platform reduces delays, minimizes errors, and enhances customer satisfaction. Starting at just KSh 0.25 per SMS, optimize your supply chain today and stay ahead of the competition.
Logistics thrives on precision and speed. Bulk SMS for courier and logistics empowers you to send instant alerts for shipment tracking, route optimizations, and proof-of-delivery, cutting through the clutter of calls and emails. Celcom Africa simplifies it all with Kenya's most reliable gateway:
Elevate your logistics game, use bulk SMS for courier and logistics to deliver on time, every time, and build trust that drives repeat business.
Harness the power of Celcom Africa's platform, tailored for Kenya's booming e-commerce and logistics industry with 99.9% delivery across all networks. Say goodbye to missed calls and hello to proactive engagement.
| Benefit | Description | Industry Impact |
|---|---|---|
| Shipment Tracking | Send automated SMS with tracking links, ETAs, and status updates (e.g., "Your package is out for delivery"). | Reduces customer service calls by 40-60%, freeing staff for core tasks. |
| Delivery Confirmations | Instant proof-of-delivery alerts with signatures or photos via MMS, plus invoice attachments. | Minimizes disputes and improves cash flow with faster payments. |
| Fleet & Driver Management | Notify drivers of new assignments, route changes, or maintenance reminders. | Enhances on-road efficiency, cutting fuel costs by up to 20% through optimized routing. |
| Customer Promotions | Blast offers for express shipping, loyalty discounts, or seasonal services. | Drives upsell opportunities, increasing revenue per shipment by 15-25%. |
| Compliance & Analytics | DPA-compliant with detailed reports on deliveries, opt-outs, and engagement metrics. | Ensures regulatory adherence while providing data for ROI analysis and process improvements. |
With bulk SMS for courier and logistics, transform potential bottlenecks into seamless experiences. Kenyan firms report 30% higher customer retention thanks to timely, personalized updates.
Our Nairobi-headquartered platform is engineered for scalability and reliability—serving over 5,000 clients across East Africa:
From Mombasa port shipments to last-mile deliveries in Kisumu, bulk SMS for courier and logistics keeps your operations moving without interruption.
Experience the power and convenience of Celcom Africa Bulk SMS and Bulk Email platform and revolutionize your messaging strategy.
Power up your courier and logistics operations with Celcom Africa's bulk SMS for courier and logistics, Kenya's trusted choice for 12+ years of unmatched reliability. No setup fees, instant activation, and round-the-clock support.
Volume-based and transparent. Buy 1,000 SMS for KSh 250 (KSh 0.25/SMS). Discounts for 10,000+ units; contact us for tailored quotes for your logistics operations.
Talk to our team or start a free trial to test delivery tracking, driver notifications, and customer alerts for your courier business.
Book a personalized 30-minute session with our logistics SMS experts. Get tailored advice for your courier operations.
Book Free ConsultationWe have worked with Celcom for the last 6 years. I find their service affordable; they deliver within the promised timelines and with precision. I have particularly liked their customer experience which I can only describe as first class. They are also keen and professional. System availability is also impressive and reliable. I would recommend 100%.
Celcom is the best SMS service provider I have to work with. It has supported our growth as SafeBoda through there fair prices, great delivery rate and above all the best and fast Customer Support. Great Job Celcom!!
Amazing company - your SMS rates, customer service and support are super good. Your systems are always super, rare or no downtimes. As a result, our business has enjoyed immense growth since we partnered with you. We are proud to do business with you. Keep up the good work. I recommend you to the world.
Celcom Bulk SMS is a very reliable and affordable solution well aligned to the current customer experience needs. I have worked with them on several client's projects and the feedback is always positive; happy with the customer experience feedback. The kicker solution in my view is the SMS integration with billing and collection system which has enhanced collection. HIGHLY recommend the services to any customer. Thank you, Celcom, and keep up the good work!
Fully compliant with Kenya's Data Protection Act 2019. Easy opt-out with "STOP". Powered by Celcom Africa—Your Gateway to Smarter Mobile Messaging.
