Complete SMS solutions: Bulk SMS, Email, USSD, Shortcodes, WhatsApp & more. 99%+ delivery.

Complete Communication Services in Kenya | Enterprise Messaging Solutions

Empower your business with enterprise-grade messaging solutions from Kenya's leading communication service provider. From Bulk SMS (from KES 0.25/SMS) and Bulk Email to USSD codes, Shortcodes, and WhatsApp Business API - we provide everything you need to connect with your customers effectively across Kenya and Africa. Trusted by 10,000+ businesses with 99.9% uptime guarantee.

Complete Communication Services: SMS, Email, USSD, and More

Celcom Africa offers a comprehensive suite of enterprise communication services for businesses across Kenya and Africa. From Bulk SMS and Bulk Email to A2P SMS Gateway, USSD codes, Shortcodes, WhatsApp Business API, and SMS Surveys—we provide everything you need to connect with customers effectively.

All services feature 99.9% uptime SLA, real-time analytics, seamless API integration, and 24/7 Kenyan-based support. Trusted by 10,000+ businesses with transparent pricing starting from KES 0.25 per SMS. Choose the right communication channel for your business needs.

All Our Communication Services

Comprehensive communication solutions tailored for businesses of all sizes. From startups to enterprises, we provide reliable messaging services that scale with your business needs. Learn more About Us and our commitment to excellence.

POPULAR

A2P SMS Gateway

Deliver mission-critical OTPs, banking alerts, and policy notifications over secure, SLA-backed A2P SMS routes with real-time analytics and 99.9% uptime guarantee. Perfect for financial institutions, fintech companies, and businesses requiring the highest level of SMS reliability.

  • SLA-backed uptime (99.9%)
  • Instant delivery reports
  • Full compliance for financial institutions
  • Secure OTP delivery
Learn More
POPULAR

Bulk SMS

Send large-scale promotional or transactional SMS campaigns using localized sender IDs, advanced segmentation, and real-time delivery reports. Pricing starts from KES 0.25 per SMS. Ideal for marketing campaigns, customer alerts, appointment reminders, and transactional notifications. View our competitive pricing plans.

  • Localized sender IDs
  • Advanced segmentation
  • Real-time delivery tracking
  • From KES 0.25/SMS
Learn More
POPULAR

Bulk Email

Send branded newsletters and transactional emails with automation, deliverability monitoring, and comprehensive engagement dashboards. Track opens, clicks, and ROI in real-time.

  • Branded email templates
  • Automation workflows
  • Engagement analytics
  • High deliverability rates
Learn More
POPULAR

Till/Paybill SMS Integration

Integrate automated SMS notifications with your Till and Paybill numbers for transaction confirmations, payment alerts, and receipt delivery. Perfect for M-Pesa and other mobile money integrations.

  • M-Pesa integration
  • Automated transaction alerts
  • Receipt delivery
  • Real-time notifications
Learn More
HOT

Shortcodes

Activate memorable short codes for lead capture, customer self-service, and marketing campaigns across Safaricom, Airtel, and Telkom networks. Build brand recognition with dedicated numbers.

  • Memorable dedicated numbers
  • Multi-network support
  • Lead capture automation
  • Brand recognition
Learn More
HOT

USSD Codes

Build interactive USSD menus that process payments, registrations, and support flows without requiring data bundles. Works on all phones, even basic feature phones.

  • No data required
  • Interactive menus
  • Payment processing
  • Works on all phones
Learn More

Sender ID Registration

Secure branded Sender IDs across Kenyan networks with compliance support, documentation guidance, and expedited approvals. Build trust with your brand name in every message.

  • Branded sender names
  • Compliance support
  • Expedited approvals
  • Multi-network coverage
Learn More

Reseller Program

Build your messaging business with white-label solutions, competitive wholesale rates, dedicated support, and comprehensive tools to manage your clients efficiently. Start your profitable SMS reseller business today.

  • White-label portals
  • Wholesale SMS rates
  • Dedicated support
  • Client management tools
Learn More

Surveys

Collect instant customer or employee feedback through SMS, USSD, or WhatsApp surveys with comprehensive dashboards that visualize sentiment, response rates, and actionable insights.

  • Multi-channel surveys
  • Real-time analytics
  • Sentiment analysis
  • Customizable questionnaires
Learn More
BETA

Bulk WhatsApp

Broadcast verified WhatsApp campaigns with rich media, quick replies, and automated workflows connected to your support desk. Reach customers on their favorite messaging platform.

  • Verified Business Account
  • Rich media support
  • Quick replies & buttons
  • Support desk integration
Learn More
COMING SOON

Bulk Airtime

Reward customers and field teams instantly with automated airtime top-ups that plug into your CRM or loyalty programs. Perfect for incentives, rewards, and employee benefits.

  • Automated top-ups
  • CRM integration
  • Loyalty program support
  • Instant delivery
COMING SOON

eSIM

Activate and manage eSIM profiles for seamless connectivity across devices. Perfect for travelers, remote workers, and multi-device users who need flexible mobile connectivity.

  • Multi-device support
  • Instant activation
  • Remote management
  • Travel-friendly

Comprehensive Communication Solutions for Every Business Need

At Celcom Africa, we understand that effective communication is the backbone of successful businesses. Our comprehensive suite of services is designed to meet the diverse needs of enterprises, SMEs, NGOs, and developers across Kenya and Africa.

Enterprise Solutions

For large organizations requiring mission-critical messaging infrastructure, we offer A2P SMS Gateway services with SLA-backed uptime guarantees, dedicated support, and enterprise-grade security compliance.

SME & Startup Solutions

Small and medium businesses benefit from our affordable Bulk SMS and Bulk Email services with flexible pricing, easy-to-use platforms, and scalable solutions that grow with your business.

Developer-Friendly APIs

Developers and fintech companies can integrate our SMS Gateway API seamlessly into their applications. Our RESTful APIs support OTPs, alerts, and transactional messaging with comprehensive documentation and SDKs.

Multi-Channel Engagement

Reach customers through their preferred channels with our integrated WhatsApp Business API, USSD codes, and SMS Surveys. Create unified customer engagement experiences.

Need help choosing the right service? Contact our sales team for personalized recommendations based on your business requirements, or view our transparent pricing to get started today.

Why Choose Celcom Africa Communication Services?

We provide enterprise-grade communication solutions with unmatched reliability and support. With over 12 years of experience serving businesses across Kenya and Africa, we've built a reputation for excellence. Contact Our Team to discuss your specific requirements.

99.9% Uptime SLA

SLA-backed infrastructure ensures your messages are delivered reliably, every time. Our redundant systems and carrier-grade infrastructure guarantee maximum uptime for mission-critical communications.

24/7 Kenyan Support

Kenyan-based support team available round the clock to assist with any issues. Get help in your timezone with local expertise and fast response times. Reach out anytime.

Secure & Compliant

Full compliance with Kenyan regulations (CAK) and industry best practices for data security. We maintain the highest standards for data protection and privacy, ensuring your communications are always secure.

Real-time Analytics

Comprehensive dashboards and reports to track performance and optimize campaigns. Monitor delivery rates, engagement metrics, and ROI in real-time to make data-driven decisions for your communication strategies.

Ready to Get Started with Our Services?

Choose the communication solutions that best fit your business needs. Whether you need affordable Bulk SMS, enterprise A2P gateway, or multi-channel messaging - our team is here to help you every step of the way. Contact Sales for personalized recommendations.