Business Development Executive ( Full-time )

Responsibilities

• Develop a business development strategy to achieve set out revenue goals.
• Carry out market research in order to identify new business opportunities.
• Periodically analyze the usage of all registered accounts on all platforms to determine the active and dormant clients. 
• For all dormant accounts, liaise with your respective manager to determine causes of dormancy and ways of promoting consumption of SMS units.
• Work closely with customers, promotions and sales campaigns that seeks to increase business volumes and more revenue streams.
• Promptly and efficiently respond to prospects via calls, emails, website, web-chat, walk-in customers and social media platforms with a view to converting them to active customers. 
• Seek to sell the company and its products to prospective customers and promote products and services offered as the best, most affordable and delivered with utmost efficiency in the region.
• Develop a robust yet a sustainable business plan with customers to increase message traffics and grow revenue for existing and also new clients.
• Develop a short, concise and creative strategy to retain the clients including conducting short interviews with a view to get feedback and incorporate it into the business growth.
• Cultivate and maintain an excellent customer relationship culture in order to ensure optimal customer retention as well as grow referrals business.
• Have periodic meeting with customers to establish challenges they could be facing and offer solutions and offer support services to the clients.
• Seek referrals from satisfied and happy customers in order to ensure more business through existing customer networks.
• Research on upcoming events, platforms, forums and activities suitable to promote company products and gain new clients and represent the company on this events.
• Update company power point presentation as well other marketing/promotional materials, prospects contact list.
• Preparation of progress sales reports on weekly basis by the line manager.

Requirements

How to apply

Send your CV to jobs@celcomafrica.com quoting the job title in the email subject.