Celcom Africa wishes you a Happy Easter holiday.

Given that this Year’s, Easter holiday is different, it is still important to enjoy this time with the people you love. Remember you are apart not alone.

We know that maintaining effective communication is vital, the Celcom Africa team is available round the clock, to ensure all mission-critical messages are sent. We want you to know we’re here to assist you in every way we can.

To help our customers maintain a sense of community and fun, we’ve created a blog post on all the ways you can feel connected to socialize with friends and family, using technology already at your fingertips.

If your company, school, or organization must get an information message out regarding Covid-19 Coronavirus to staff, parents, students, or club/church members there are a few better ways to try to do than sending a Bulk Text message.

Why SMS?

• All phones automatically install SMS apps.
• Delivered in Seconds with Real-Time Delivery Reports
• People read 90% of SMS within 3 minutes of receiving them.

This is how you formulate a message during difficult times

When faced with a crisis, businesses got to communicate appropriately, transparently, and sympathetically. Alerting management, employees, stakeholders, customers, and therefore the public about what’s happening is instrumental in navigating through difficult times.
Ensure to speak three critical pieces of data when formulating your message:
1. What is the crisis is
2. How the crisis might affect the business
3. People often take actions to stop and reduce the impact on all involved.
And don’t forget:

• Make it short and sweet; be concise together with your message and only include the essentials
• Only provide accurate information backed by official health organizations
• Have empathy; it’s important to recollect we are all human