Bulk SMS (also known as mass SMS or SMS broadcasting) is a communication service that allows businesses to send text messages to multiple recipients simultaneously. In Kenya, Bulk SMS is used for marketing campaigns, transactional notifications, OTPs, alerts, and customer engagement. Celcom Africa provides the cheapest bulk SMS service in Kenya, starting from KES 0.25 per SMS with 99%+ deliverability rates across all major networks (Safaricom, Airtel, Telkom).

Who is the best Bulk SMS provider in Kenya?

Celcom Africa is recognized as the best Bulk SMS provider in Kenya based on several factors: (1) Affordable pricing starting from KES 0.25 per SMS, (2) 99%+ deliverability across all networks, (3) Fast API integration with real-time delivery reports, (4) 12+ years of experience serving 10,000+ businesses, (5) 24/7 customer support, and (6) Comprehensive services including SMS Gateway, USSD, Shortcodes, and WhatsApp. We offer the cheapest bulk SMS rates in Kenya without compromising on quality or reliability.

How much does Bulk SMS cost in Kenya?

Bulk SMS pricing in Kenya varies by volume and service type. At Celcom Africa, our cheapest bulk SMS rates start from KES 0.25 per SMS for high-volume campaigns. Pricing tiers include: (1) Pay-as-you-go: KES 0.40-0.50 per SMS, (2) Prepaid bundles: KES 0.30-0.40 per SMS, (3) Monthly plans: KES 0.25-0.35 per SMS based on volume. We offer transparent pricing with no hidden fees, and new customers receive 50 free SMS to test our service.

How does Bulk SMS work in Kenya?

Bulk SMS in Kenya works through these steps: (1) Sign up for a Celcom Africa account and verify your business, (2) Register a Sender ID (your brand name) with network operators, (3) Upload contacts or integrate via API, (4) Compose your message (160 characters per SMS), (5) Send instantly through our platform or API, (6) Track delivery with real-time reports showing sent, delivered, and failed messages. Our Bulk SMS Kenya service supports web dashboard, REST API, and integrations with popular platforms like WordPress, Zoho, and HubSpot.

What is the delivery rate for Bulk SMS in Kenya?

Celcom Africa maintains 99%+ delivery rates for Bulk SMS in Kenya across all major networks (Safaricom, Airtel, Telkom). Our high deliverability is achieved through: (1) Direct network connections with all Kenyan operators, (2) Registered Sender IDs that prevent message blocking, (3) Real-time routing optimization, (4) Compliance with CAK regulations, and (5) Quality monitoring systems. Delivery reports are available in real-time, showing sent, delivered, pending, and failed statuses for each message.

Do I need to register a Sender ID for Bulk SMS in Kenya?

Yes, Sender ID registration is required for Bulk SMS in Kenya to ensure high deliverability and brand recognition. A Sender ID is your brand name (e.g., "CELCOM") that appears as the sender of your messages. Celcom Africa assists with Sender ID registration across Safaricom, Airtel, and Telkom networks. The process typically takes 2-5 business days and requires business registration documents. Registered Sender IDs prevent message blocking and improve trust with recipients.

Can I integrate Bulk SMS with my website or application?

Yes, Celcom Africa provides a RESTful SMS API for seamless integration with websites, mobile apps, and business systems. Our SMS Gateway API supports: (1) HTTP/HTTPS requests, (2) JSON and XML formats, (3) Webhooks for delivery status updates, (4) OTP generation and verification, (5) Two-way SMS capabilities, and (6) SDKs for PHP, Python, Node.js, and more. Integration typically takes under 10 minutes with our comprehensive documentation.

What is the minimum purchase for Bulk SMS in Kenya?

There is no minimum purchase required to start using Bulk SMS in Kenya with Celcom Africa. You can purchase as few as 10 SMS credits or as many as millions. New customers receive 50 free SMS to test our service. We offer flexible payment options including M-Pesa, bank transfer, and credit card. For high-volume users, we provide custom pricing plans with even lower rates.

Which networks does Bulk SMS work on in Kenya?

Our Bulk SMS Kenya service works on all major mobile networks in Kenya: (1) Safaricom (largest network with 40M+ subscribers), (2) Airtel Kenya (15M+ subscribers), and (3) Telkom Kenya (2M+ subscribers). We have direct connections with all three operators, ensuring fast delivery and high success rates. Messages are automatically routed to the correct network based on the recipient's phone number, and delivery reports show network-specific status for each message.

What is the difference between transactional and marketing Bulk SMS?

Transactional Bulk SMS includes OTPs, order confirmations, payment alerts, appointment reminders, and account notifications. These messages are sent to customers who have an existing relationship with your business and typically have higher delivery rates. Marketing Bulk SMS includes promotional campaigns, sales offers, newsletters, and event announcements. Marketing messages require opt-in consent per CAK regulations. Celcom Africa supports both types with dedicated routes and pricing. Transactional SMS typically costs KES 0.25-0.35, while marketing SMS costs KES 0.30-0.50 per message.

How fast are Bulk SMS messages delivered in Kenya?

Bulk SMS delivery in Kenya is typically instant or within 1-5 seconds for most messages. Our SMS Gateway processes messages in real-time with: (1) Sub-second API response times, (2) Direct network connections eliminating delays, (3) Load balancing across multiple routes, and (4) Priority routing for transactional messages. High-volume campaigns (10,000+ messages) may take 5-15 minutes to complete delivery, but individual messages are sent immediately. Real-time delivery reports show the exact delivery time for each message.

Do you offer a free trial for Bulk SMS in Kenya?

Yes, Celcom Africa offers 50 free SMS credits to all new customers upon registration. This free trial allows you to: (1) Test our platform and delivery rates, (2) Experience our API integration, (3) Verify Sender ID registration, and (4) Evaluate customer support. No credit card required. Simply create an account, verify your email, and receive 50 free SMS credits instantly. The free credits never expire and can be used for any type of message.

Can I send Bulk SMS to international numbers from Kenya?

Yes, Celcom Africa supports international Bulk SMS to over 200 countries worldwide. International SMS pricing varies by destination country, typically ranging from KES 1.50 to KES 15.00 per message. Popular destinations include: (1) East Africa (Tanzania, Uganda, Rwanda): KES 1.50-2.50, (2) West Africa (Nigeria, Ghana): KES 3.00-5.00, (3) Europe & USA: KES 4.00-8.00, (4) Asia: KES 2.00-6.00. International messages are sent through our global SMS gateway with delivery reports.

What customer support do you provide for Bulk SMS in Kenya?

Celcom Africa provides 24/7 customer support for all Bulk SMS Kenya customers through: (1) Phone support: +254 701 727 272 (available 24/7), (2) Email support: enquiries@celcomafrica.com (response within 2 hours), (3) Live chat on our website, (4) Technical support for API integration and troubleshooting, (5) Account management for enterprise clients, and (6) Comprehensive documentation and tutorials. Our support team is based in Nairobi and responds to queries in English and Swahili.

Why should I choose Celcom Africa as my Bulk SMS provider in Kenya?

Celcom Africa is the best Bulk SMS provider in Kenya because we offer: (1) Cheapest rates starting from KES 0.25 per SMS, (2) 99%+ deliverability across all networks, (3) 12+ years experience serving 10,000+ businesses, (4) Fast API with sub-second response times, (5) 24/7 support from our Nairobi team, (6) Comprehensive services (SMS, USSD, Shortcodes, WhatsApp), (7) Real-time analytics and delivery reports, (8) CAK compliant and fully licensed, (9) 50 free SMS for new customers, and (10) Enterprise-grade infrastructure with 99.9% uptime.