Celcom Africa - Instant Messaging Solutions

SMS for Marketing Agencies - Multi-Client CampaignsSMS for Marketing Agencies

SMS for marketing agencies provides a multi-client SMS platform with white label options, campaign reporting, and client billing - so agencies deliver SMS campaigns without building infrastructure.

SMS for marketing agencies - multi-client campaigns, white-label portals, and wholesale rates without building infra.

99.99%
uptime
50+
Countries
850M+
Vol/Month
<5s
TAT

Trusted across African enterprises

AarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYegoAarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYego

Trusted by Aar, Bidco, Creditinfo, Devki, Dhl, Kengen, Kimisitu, Muthokinju, Pathcare, Premier Hosp, Royal Milk, Safeboda, U&I Microfinance, Unaitas, Unicef, Username, Usernamesacco, Yego

Everything you need

Why marketing agencies teams choose Celcom Africa

One African messaging stack - routes, compliance, and delivery tools that work together.

Multi-client platform

Separate sub-accounts, contact lists, and campaigns per client.

White label portal

Brand the dashboard with your agency logo for client-facing access.

Campaign reporting

Per-client delivery reports exportable for client presentations.

Client billing support

Track per-client usage and allocate credits independently.

Agency wholesale rates

Competitive pricing that preserves margins on client campaigns.

API for client integrations

Let clients integrate SMS into their own apps under your agency account.

Compliance & trust

Built for marketing consent and anti-spam regulations

Agency SMS campaigns must comply with consumer protection rules, anti-spam marketing consent requirements, and data protection laws in every client market. Celcom Africa provides consent management, opt-out handling, and DND compliance tools so your client campaigns meet regulatory requirements across Africa.

  • Client billing support
  • Agency wholesale rates
  • API for client integrations
Built for marketing consent and anti-spam regulations
Process

How marketing agencies uses SMS

  1. 1

    Connect your system

    Integrate via API or upload contacts from your agency management platform.

  2. 2

    Define message triggers

    Set rules for appointments, payments, alerts, or campaign schedules.

  3. 3

    Configure templates

    Create approved message templates with dynamic fields for your use case.

  4. 4

    Automate delivery

    Messages fire automatically in real time or on a scheduled batch.

  5. 5

    Monitor and report

    Track delivery, responses, and export logs for compliance and reporting.

Where it works

Messaging use cases

From Nairobi fintechs to Lagos retailers - teams across Africa run customer-critical messaging on Celcom every day.

  • Retail client promotional campaigns
  • Political campaign messaging for candidates
  • Real estate listing alerts for agency clients
  • FMCG product launch blasts
  • Event promotion and RSVP campaigns
  • Client re-engagement and loyalty programmes

Frequently asked questions

Can we manage multiple clients from one account?

Yes. Create sub-accounts with separate contact lists, campaigns, credits, and reporting per client.

Do you offer white label for agencies?

Yes. Brand the portal with your agency logo and domain for a client-facing experience.

How does agency pricing work?

Purchase credits at wholesale rates and bill clients at your own retail pricing. Volume tiers improve your margins.

Can clients access their own campaign reports?

Yes. Provide client-facing login with delivery reports, or export reports for client presentations.

Do you handle opt-out compliance for client campaigns?

Yes. STOP keywords, suppression lists, and DND compliance are built into every campaign.

Partner with Celcom Africa

Talk to our agency partnerships team.

REST API, webhooks, and ready-made plugins connect Celcom to your existing systems.