Celcom Africa - Instant Messaging Solutions

SMS API Integrations for Your Existing StackSMS API Integrations

SMS API integrations from Celcom Africa connect messaging with your CRM, ecommerce store, and automation tools via ready-made plugins - no custom code required.

SMS API integrations for Shopify, WooCommerce, Salesforce, HubSpot, and Zapier - connect messaging without custom code.

99.99%
uptime
50+
Countries
850M+
Vol/Month
<5s
TAT

Trusted across African enterprises

AarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYegoAarBidcoCreditinfoDevkiDhlKengenKimisituMuthokinjuPathcarePremier HospRoyal MilkSafebodaU&I MicrofinanceUnaitasUnicefUsernameUsernamesaccoYego

Trusted by Aar, Bidco, Creditinfo, Devki, Dhl, Kengen, Kimisitu, Muthokinju, Pathcare, Premier Hosp, Royal Milk, Safeboda, U&I Microfinance, Unaitas, Unicef, Username, Usernamesacco, Yego

Everything you need

Key API capabilities

One African messaging stack - routes, compliance, and delivery tools that work together.

WordPress SMS plugin

Send notifications and alerts from WordPress sites and WooCommerce stores.

SMS CRM integration

Salesforce and HubSpot connectors for sales and support messaging.

Zapier SMS integration

Connect Celcom to 5,000+ apps with no-code automation workflows.

Ecommerce plugins

Shopify and WooCommerce plugins for order updates and cart recovery.

Two-way sync

Replies and delivery statuses flow back into your tools.

Webhook triggers

Fire SMS from any system that can send an HTTP request.

Why Celcom Africa

Built for reliability & security

Integration plugins connect to the same direct-route infrastructure as our API - 99.9% uptime, encrypted API traffic, and data handling aligned with Kenya's DPA 2019, Nigeria's NDPR, and South Africa's POPIA. Your customer phone numbers and message content are protected whether you integrate via plugin or API.

  • Ecommerce plugins
  • Two-way sync
  • Webhook triggers
Built for reliability & security
Process

How integration works

  1. 1

    Choose your integration

    Select a plugin for your platform or configure a Zapier/webhook connection.

  2. 2

    Connect your Celcom account

    Enter your API key and partner ID in the plugin or automation tool.

  3. 3

    Configure message templates

    Set up order notifications, alerts, or campaign templates.

  4. 4

    Test the connection

    Send a test message to verify delivery and template formatting.

  5. 5

    Go live

    Messages fire automatically when events occur in your connected system.

Where it works

What you can build

From Nairobi fintechs to Lagos retailers - teams across Africa run customer-critical messaging on Celcom every day.

  • Shopify order confirmation and shipping notifications
  • WooCommerce cart abandonment recovery
  • Salesforce lead follow-up and opportunity alerts
  • Zapier automation connecting SMS to any app
  • WordPress form submission notifications

Frequently asked questions

How do I connect Celcom to Shopify?

Install our Shopify plugin, enter your API key, and configure order notification and cart recovery templates. Setup takes under 10 minutes.

Does the Zapier integration support WhatsApp?

SMS is fully supported today. WhatsApp triggers are expanding - contact us for current Zapier action availability.

Can I build a custom CRM integration?

Yes. Use our REST API and webhooks. Most teams integrate in under a day with our developer documentation.

Do plugins use the same routes as the API?

Yes. Plugins connect to the same direct carrier routes and delivery infrastructure as our REST API.

Can I trigger SMS from a webhook?

Yes. Configure HTTP webhooks from any system to fire SMS via our API when events occur.

Connect your stack

Install a plugin or set up your first Zapier automation today.

Plugin access is free - pay only for SMS credits used at standard rates. Full API reference, authentication guide, and code samples for custom integrations beyond the plugins.